Frequently Asked Questions (FAQ)
Welcome to our FAQ section! We’ve compiled answers to some common questions you might have about Dickles and our tops. If you don’t find what you’re looking for, please don’t hesitate to contact us directly.
1. What kind of products does Dickles sell? Dickles specializes in a wide variety of stylish and comfortable tops for all occasions. Our collection includes everything from casual tees to sophisticated blouses and trendy knits.
2. Where is Dickles located? Our physical location is at 241 Oak Tree Dr, Canandaigua, NY, 14424, USA.
3. How can I contact Dickles customer service? You can reach us by phone at +1 (330) 208-6348 or by email at [email protected].
4. What are your operating hours? Please note that our physical store hours may vary. We recommend calling us at +1 (330) 208-6348 or checking our website dickles.store for the most up-to-date information on operating hours. Our online store is open 24/7 for your convenience.
5. Do you offer international shipping? Currently, we primarily serve customers within the United States. Please check our website or contact us directly if you have specific international shipping inquiries.
6. What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express, Discover) and other popular online payment methods. You can find a full list of accepted payment options at checkout on our website.
7. How can I track my order? Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track the status of your delivery.
8. What is your return/exchange policy? We want you to be completely satisfied with your purchase. Please refer to our dedicated “Returns & Exchanges” page on our website dickles.store for detailed information on our policy, including eligibility and instructions.
9. Do you have a sizing guide? Yes, we provide a detailed sizing guide on our product pages to help you choose the best fit for your top. Please refer to it before making a purchase.
10. How do I care for my Dickles tops? Care instructions vary by fabric and style. We recommend checking the specific care label on each garment for the best washing and maintenance instructions to ensure the longevity of your top.