Shipping Policy – Dickles

At Dickles, we’re committed to getting your favorite tops to you quickly and efficiently. We understand you’re excited to receive your order, and we work hard to process and ship your items with care.

Order Processing Time

• All orders are typically processed and shipped within 1-3 business days (Monday through Friday, excluding holidays) after your purchase is complete.
• You’ll receive an email confirmation with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We primarily ship within the United States using reliable carriers to ensure your package arrives safely.

• Standard Shipping:
  • Estimated Delivery: 3-7 business days after processing.
  • This is our most common shipping method, offering a balance of speed and affordability.
• Expedited Shipping (if available):
  • Estimated Delivery: 1-3 business days after processing.
  • For customers who need their tops sooner, expedited options may be available at checkout for an additional fee.

Please Note:

• Delivery times are estimates and may vary due to factors outside of our control, such as carrier delays, weather conditions, or unforeseen circumstances.
• Rural addresses may experience longer delivery times.

Shipping Costs

• Shipping costs are calculated based on your order’s total weight, dimensions, and your selected shipping method.
• You can view the exact shipping cost for your order during the checkout process before finalizing your purchase.
• We may offer free standard shipping promotions from time to time. Any such offers will be clearly advertised on our website.

Order Tracking

• Once your order ships, you’ll receive a shipping confirmation email that includes a tracking number.
• You can use this tracking number on the carrier’s website (e.g., USPS, FedEx, UPS) to monitor the progress of your delivery.

Shipping Address

• Please ensure your shipping address is complete and accurate during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
• If you need to change your shipping address after placing an order, please contact us immediately at [email protected] or +1 (330) 208-6348. We’ll do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.

Damaged or Lost Packages

• If your package arrives damaged, please document the damage with photos and contact us at [email protected] within 48 hours of delivery.
• If your package is lost in transit, please contact us, and we will assist you in working with the shipping carrier to resolve the issue.

International Shipping

• Currently, Dickles primarily ships within the United States. We do not offer international shipping at this time. Please check back for updates on future international shipping options.

Questions?

For any questions regarding our shipping policy or your specific order, please don’t hesitate to reach out to our customer service team:

• Email: [email protected]
• Phone: +1 (330) 208-6348

Thank you for choosing Dickles for your tops!